New Students

Activate your CUNY First Account at www.ccny.cuny.edu

• Click on LOGIN in the upper right corner of the page
• From the drop-down menu, select CUNY First
• If you have used CUNY First in the past, login or select “Forgot Password”
• If you are new to CUNY First, click on NEW USER and follow the prompts to
• claim your account, set your challenge questions, and set your password.

Update your Information

• In your CUNY First Student Center, select “Profile”
• Make sure your phone number and secondary email are both current
• Your Citymail Email account remains your preferred email.

CityMail accounts are automatically created for new students during the registration process and may take 1 to 3 business days to activate. Once activated, all academic communications, including admission, enrollment, important alerts, and official announcements, will be sent exclusively to your CityMail account. Students are expected to check their CityMail regularly to stay informed.

Claim your Citymail Email Account at citymail.ccny.cuny.edu

Username: Your username will consist of the first initial of your first name + up to 6 characters of your last name + a 2 or 3 digit numerical value followed by your campus domain name. For example, if your name is John Smith, then the username could be:  jdoe000@citymail.cuny.edu

Activate your Citymail Email Account at reset.ccny.cuny.edu/student

Activation/Password: To activate/get password to 'citymail' all users will need to use the CCNY' Student Password Reset. Select the 'Student' and 'Change Password' options to look up your e-mail account username and choose an initial password. You can always return to the reset page to lookup your username or to change your existing password.

Need Help?

Please email the OIT Service Desk  at servicedesk@ccny.cuny.edu , pass by their office at NAC 1/301, or call 212-650-7878.

To register for classes, you must first meet with your academic advisor. Advisors are usually available Monday through Friday. Contact our Front Desk ( cwefrontdesk@ccny.cuny.edu ) to schedule your appointment. You can also check with the Front Desk to ask if your advisor is available for a walk-in appointment.

To secure your appointment, your email must include the following information: 

• In the subject line, write Request for advising appointment
• Full name 
• EMPLID
• Your Citymail address 
• Phone number
• Advisor's name (If known)
• Intended major
• Your preferred dates and times (not guaranteed, but will be considered)
   

Once you have submitted your request with all the required information, we will process it and send you a confirmation email. This email will include the date, time, and instructions for accessing the meeting, whether it is in person, online, or by phone.

In preparation for your appointment, we recommend reviewing our academic calendar and class schedule available for the semester you are registering for. This will help you become familiar with our various class delivery methods and the classes offered during your registration semester.

New and Re-Entry Student Orientation Event

Every semester, the division hosts the New and Re-Entry Student Orientation event to help you start strong. This event is your opportunity to meet key faculty and staff, including the Dean, Department Chair, academic advisors, some of your professors, financial aid coordinator, librarian, and social worker. They will welcome you, share advice, and guide you to the resources, support, and encouragement you need for a successful semester.

Since you'll also be meeting your fellow students, orientation is a great networking opportunity! Consider updating or signing up for a LinkedIn account to start building your professional network early.

You will receive the latest version of the New Student Orientation Guide and the updated Glossary of Important Terms for CWE Students via email—please bring these documents with you to orientation. If you haven’t received them, check your inbox or contact us for assistance.

We look forward to meeting you!

Engage and Grow with Our Events

In addition to orientation, we organize a variety of events focused on student life, career development, and lifelong learning. These may include workshops, guest lectures, and skill-building sessions that go beyond your academic program to expand your knowledge and perspective.

👉 Visit our Upcoming Events page for details on all events!

Brightspace

Brightspace is CUNY’s cloud-based Learning Management System (LMS), designed for blended and fully online courses. It provides tools for content creation, assignment submissions, communication, and assessments in a collaborative virtual learning environment.

Logging In:

• Go to www.cuny.edu and select Brightspace/Blackboard from the login dropdown menu, or go directly to https://brightspace.cuny.edu.
• Enter your CUNY Login username and password. Your username is your CUNYfirst username followed by @login.cuny.edu, and your password is the same as your CUNYfirst password. For example, if your CUNYfirst username is george.washington76, your CUNY Login will be:  george.washington76@login.cuny.edu
• Once logged in, the Brightspace homepage will open with the Home tab active, where your enrolled courses will be displayed in the My Courses module.

System Requirements:

• Compatible with desktops, laptops, and mobile devices.
• Recommended browsers for the best experience: Google Chrome (preferred), Firefox, Edge, and Safari.

Need Help?

If you need more assistance, please visit the Brightspace User Guides for Students page, or go to NAC 1/301 at the main campus. You can also contact the support center by email ( bbsupport@ccny.cuny.edu ) or by phone (212-650-6990)

ID cards can be created either in person or by sending the required information to CCNY's ID Office via email. Emailed requests are typically processed within one business day. The services provided by the ID Office include ID card issuance and distribution of validation stickers.

Obtaining a CCNY ID Card (for incoming freshmen and transfer students)
For ID Office hours, procedures, and requirements, visit the ID Office page. If you have additional questions, please feel free to contact the office via email at %69doff%69ce@ccny.cu %6ey.ed%75" rel="nofollow"> idoffice@ccny.cuny.edu .

Validation Stickers (returning students)
Please stop by our Front Desk for your sticker.