Update on TIAA One-on-One Consultations

Dear Faculty and Staff:

Update on TIAA One-on-One Consultations

To protect the health and safety of plan participants and its employees, TIAA has decided to move all scheduled in-person appointments to phone or online appointments through April 13, 2020.

Currently scheduled appointments

If you scheduled an in-person meeting with a TIAA financial consultant at any time through April 13, they will contact you in advance of your scheduled appointment about converting your meeting to a phone or online appointment.

New appointment requests

TIAA is here for you. If you would like to schedule a phone or online appointment, please contact Andrew Morales at 212-916-4498 or andrew.morales@tiaa.org Monday through Friday from 8:30 a.m. to 5 p.m. to reserve your appointment.

Also consider using the call center:

TIAA is here for you. If you would like to schedule an appointment with a financial consultant, please call 800.732.8353, Weekdays, 8 a.m. – 8 p.m. (ET).

For additional information or if you have any questions, please contact the Office of Human Resources at 212-650-7226. Thank you.

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