Concourse
The Foundation for City College is partnering with J.P. Morgan Chase to provide Concourse, a digital payment method for stipend and reimbursement payments to students. Concourse serves as a digital gateway providing those who have received a stipend or reimbursement with the ability to receive their payments electronically via bank account, debit card, or Zelle. This new process will eliminate much of the manual work involved in processing checks.
If you are receiving funds from FCC, you will receive an email with instructions on how to easily connect your bank account/Zelle to the Concourse platform, and funds will be deposited within one business day. And once your financial account has been connected and saved to Concourse, you'll be alerted via email (with the option of text notifications) of any future stipends or reimbursements, and when those funds have been deposited in your selected account. Once you've received your first payment, you'll be able to use the below link to access Concourse.
Frequently Asked Questions
How do I claim my payment?
You will receive an email from J.P. Morgan Chase ( donotreply@jpmorgan.com ) with the Subject: “You Have Received a Payment From The Foundation for City College.” The email will have the payment details with a link to register and accept payment. When you register you will need to use your CCNY email address. You can also add a phone number to allow for text notifications. You will only need to register the first time you receive a payment after which you will receive either an email or text to accept future payments.
What should I do if I don’t receive my payment email or if I accidentally delete it?
Students who are anticipating a stipend should consider adding “ donotreply@jpmorgan.com ” as a trusted sender in their email account. If you accidentally deleted your email, send an email to foundationfinance@ccny.cuny.edu with the subject, “RESEND INVITATION” and we’ll get back to you as soon as possible.
What should I do if I don’t receive my payment?
Please send an email to foundationfinance@ccny.cuny.edu , cc’ing your program manager and the appropriate contact for your school or program. That contact list will be posted here shortly.
What should I do if my payment is not the right amount?
Please send an email to foundationfinance@ccny.cuny.edu .
What is the timing of receiving payment?
Your payment will be sent to Concourse for processing once the request is submitted and approved by the academic department and reviewed and processed through Foundation Accounting. This could take between 6-8 weeks.
How long do I have to claim my payment?
All student payments will have an expiration date listed on the email. You must accept the payment before the expiration date. If the expiration date passes, your payment will be delayed.
Last Updated: 10/09/2024 13:30