Front Line Services (FLS)

Client Support Services

• Client Support Services Level 2 & 3
• Area Support, Analytics & Report

Call Center / Service Desk

• Technical Support
• Client Support

CUNYfirst

• Security (ASLs)
• Communications
• Student/Faculty Engagement
• CUNYfirst Security and CRM Liaison
• CUNYfirst Training Room

Area Support (FLS-AS)

• Engineering
• EDM
• Enrollment Mgmt.
• Humanities
• CWE
• Architecture
• Science
• Sophie Davis/CSOM
• Student Accessibility Services