Work Orders

Facilities Services installs, maintains, and repairs air conditioning and refrigeration units. Air conditioning thermostats are kept at 78 degrees during the summer months. We will also install, repair, and maintain specified departmental laboratory refrigeration equipment and special climate control rooms. We provide routine maintenance and repair of heating and ventilation systems. We also provide laboratory hood ventilation. For problems related to heating and ventilation please submit a request through Archibus.

Please Note:

Heating thermostats are kept at 68 degrees during the winter months.

Electricians are responsible for the installation, maintenance, and repair of the electrical distribution network, electrical equipment, transformers, fire alarms, controls, switches, lighting, and power systems. For routine repairs please place a work order request.
 

Situations considered emergencies and requiring prompt attention to avoid danger to health, damage to property, or major inconveniences, such as heating problems, serious roof or pipe leaks, and power failures, should be immediately reported to Public Safety.

When reporting an emergency be sure to give as many specific details as possible, such as name, nature of the problem/situation and location.

Please contact Public Safety at (212)-650-6911 or (212)-650-7777 or e-mail them directly at PublicSafety@ccny.cuny.edu .

Facilities Services provides lawn and plant maintenance and irrigation,removal of litter and outdoor debris, sidewalk and street cleaning, snow removal, open drain and trench maintenance for storm sewer systems.

Facilities Services is responsible for issuing keys and for installing, repairing and replacing locks on all campus buildings. For your security, keys should never be duplicated outside of Facilities Services for any reason. Keys are issued only after a formal Official Key Request is submitted and signed by either a dean or chairperson.

Facilities Services also provides Lock changes and modifications to the lock. In case of any cylinder changes please fill out the Official Cylinder Form. This request must be approved ONLY by the department chair. Under no circumstances should personal locks by installed anywhere on campus. Fire safety code requires that all spaces on campus must always remain accessible with a campus master key.

Once your key is ready, you may pick it up at the Facilities Office at Compton Goethals CG-04. You may obtain more information about your request by contacting Keyrequest@ccny.cuny.edu .

The average wait time for a key request is 48 business hours, cylinder requests may vary.

Facilities Services provides assistance with moving within the campus, such as faculty/staff office moves, moving of large shipments, moves due to renovations, or moves for campus events. All moves will be scheduled as time allows.

We also provide packing boxes for use during your move. We ask that you return these boxes for reuse.

Please note:

All moving request must have a created work order number. Please contact Facilities with the work order number.

The Sign Shop provides name plates and signs for doors, offices, labs, and specific areas in building. These are designed and installed in accordance to the College's general graphics standards and requirements. Special signs may also be requested. To request a name plate or sign please submit a work order request.

If you need more information regarding graphic design specifications please send an e-mail to Signshop@ccny.cuny.edu .
 

Routine pest control is provided through Facilities Services. If you have any problems with pest please create a work order and contact Facilities for any additional information. Work order number must always be included when contacting the office.
 

Facilities Services provides routine maintenance to building plumbing systems including sewers, domestic water systems, drains plumbing fixtures, and basic repairs. If you need to report a leaking faucet or clogged drain or toilet, please first create a work order then reach out to the office.

The Campus has an established recycling program. Custodial Services collects and disposes of recyclables. Recycling buns for mixed paper, plastic bottles, and cans are located across campus. See the Recycling Policy for more information.

Facilities Services also recycles moving boxes.

Design and construction projects are managed by Campus Planning and Capital Projects. Please fill out the In-house Project Form before submitting it to Campus Planning.

For further information contact (212)-650-8617 or e-mail Campus.Planning@ccny.cuny.edu for any additional inquiries.

The Campus Shuttle System is Provided by the Office Facilities Management. The shuttle bus is a safe and convenient way for students, faculty, staff and visitors to access the CCNY campus from the subway stations in the vicinity.

For any additional information please call, (212)-650-8696 or check out the Official Shuttle Bus Service Link.

Grounds Keeping oversees the removal of snow and ice from walkways and parking lots.

Facilities Services collects things that aren't being used anymore, such as furniture, computers and equipment.

For Pickup and removal of used items contact Facilities Services at (212)-650-8675.

Waste Removal

For discarding of non-hazardous wastes, such as trash, recycling, and construction debris contact Facilities Services.

For hazardous waste such as chemical and biomedical waste contact Environmental Health and Occupational Safety at (212)-650-5080.