Ken Ihrer
Dear Campus Community,
I am writing to update you on the state of the CCNY phone system. Back in June, a fire in a Con Edison manhole caused the copper wires to melt that support our phone system. The CCNY Telecommunications team work diligently with Verizon to install an emergency solution that uses antennas to carry our phone signals, instead of the original copper wires. This was always a temporary measure and work continues on repairing the damaged copper. In the meantime, our phone system relies on this temporary solution, and because of the technology, some of your calls may have static and in a storm, we may have even greater issues. The good news is that Verizon anticipates restoring the copper connection sometime in September. If you are experiencing problems, we can work with you on a temporary solution that may be better for your needs. You can contact telecommunications at telecom@ccny.cuny.edu if you wish to discuss options or if you're happy with what you currently have, you can wait until our system is back to its original state.
Regards
Ken