Frequently Asked Questions - Registrar

Location/Hours

• Where is the office located and what are the hours of operation?
  The Office of the Registrar is located in the Wille Administration building, room A-102.  Currently our window is open during regular business hours, Monday, Tuesday, Thursday, and Friday from 9:00AM to 5:00PM, Wednesday from 9:00AM to 6:30PM.
   
• What is the street address of the Office of the Registrar?
  Our street address is: The City College of New York, 160 Convent Avenue, Wille Administration Building, Room A-102, New York, NY 10031
   

Registration

• How do I register for classes?
  Students can register for classes via CUNYFirst.
   
• Do I need an appointment to register?
  Yes. You can check CUNYFirst. This will indicate the day and time to register for courses.
   

CCNY ID Card

• Do I need an ID card?
  Yes, you will need to obtain an ID Card.  Once you have been accepted, registered for courses, and have paid your tuition bill, you may obtain a CCNY ID Card.  It is the policy of the College that all students, faculty and staff possess a valid CCNY issued ID card.  The CCNY ID Card is to be worn or displayed while on campus.  All ID cards are issued in the ID Office, at the North Academic Center (NAC) 1/205.  Click here for additional information.

• How do I get an ID card?
  You can find information on what is required to obtain an ID Card, and the days and hours that the ID Office is open by going to the following link: https://www.ccny.cuny.edu/safety/id-office.

CCNY Email

• How do I get my CCNY email address or change my email password?
  The College has a website for email information. On this website, you can be reminded of your email address and also change your password. It is important that you check your CCNY email regularly. Important relevant notices will be sent to your CCNY email account. You are responsible for information sent to you through your campus email account.
   
• Can I forward mail from my CCNY address to another email account such as GMail or HotMail?
  Yes, you can set up forwarding, but you should remember to clear your CCNY mailbox from time to time. If you don’t, the CCNY mailbox could fill up and you may not receive important notices. You are responsible for information sent to you through your campus email account.
   

Grades

• Are grades mailed to me at the end of each semester?
  No, you can check your transcript on-line for grades via CUNYFirst.
   
• How do I calculate my GPA?
  Each grade received is assigned a numerical value called “Quality Points.” The number of quality points multiplied by the number of credits the course carries is the total for the course. The GPA is found by adding these totals and dividing this amount by the number of credits attempted. For quality point values and more information about grades, please refer to the CUNY Uniform Grade Symbols Glossary and Guidelines.
   

Transcripts

• How do I order a transcript?
  You can order a transcript by ordering online by clicking here.
   
• How long does it take to receive a transcript after I have ordered it?
  It takes about 3-5 business days.
   
• How much does a transcript cost?
  All transcripts are $7 each. There is no charge for transcripts sent to another CUNY institution.
   

Verification Letters

• Can I get a letter verifying my enrollment?
  Yes, you may request a letter of enrollment by completing a Request for Certification letter form and submitting the form to the Office of the Registrar.  Click here to obtain the Request for Certification letter form. 
   
• Can I get a letter verifying my graduation?
  Yes, you may request a letter of graduation by completing a Request for Certification letter form.  Click here to obtain the Request for Certification letter form.  
   
• Can I get a letter stating current enrollment for insurance?
  Yes, you may request a letter stating current enrollment by completing a Request for Certification letter form.  Click here to obtain the Request for Certification letter form. The insurance company may also give you a form for us to complete if so, just scan the form and email it to the Office of the Registrar at Registrar@ccny.cuny.edu .
   

Dean's List

• I think I should be on the Dean’s List. How do I find out?
  Full-time students are eligible for the Dean's List in any Fall or Spring term in which they have completed a minimum of 12 credits, provided they have achieved a grade point average (GPA) of 3.5 or higher for coursework for that semester, and received no incomplete grades.  
• Part-time students are eligible for the Dean's List in the Spring semester in the Academic Year in which they have completed a minimum of 12 credits, provided they have achieved a grade point average (GPA) of 3.5 or higher for coursework for that Academic Year, and received no incomplete grades.
• For the purposes of this policy, Academic Year is defined to include only the Fall and Spring semesters.
• Eligibility for the "Dean's List" shall be computed only once per relevant term; eligibility shall not be re-calculated in the event of a subsequent change in a grade, except in the event o fa successful appeal to the Chair of Course and Standing.
• Students are placed on the Dean's List for a particular year if they meet the following criteria:
  • A 3.5 grade point average.
  • Completed a minimum of 12 credits at City College. 

Graduation/Commencement

• Do I have to apply to graduate?
  Yes, you must apply about three months prior to the date you expect to graduate. Dates are published in the academic calendar.
   
• How do I notify the Office of the Registrar of my intention to graduate?
  You can apply for graduation online.
   
• My plans have changed and I need to defer my graduation to the following semester. Can I do that?
  You can defer your application for graduation on-line or complete a “Cancel Graduation Form.” 
   
• How do I know if I graduated?
  After you have applied for graduation, check with your academic advisor to make sure you are on track towards completing your degree requirements. You will receive an email from the Office of the Registrar via your CCNY email address confirming you have officially graduated and diploma availability.
   
• I lost my diploma, can I get another one?
  Yes. See link to order a replacement diploma. 

• What is Commencement? When is it?
  Commencement is the celebration each spring acknowledging students’ academic achievements. It is the Friday following Memorial day Monday. Students expecting to graduate in spring as well as all students who graduated the previous summer or fall are invited. Note that Commencement is not the same thing as graduation: your degree will be conferred after college officials verify that all your degree requirements have been met, regardless of whether or not you attend the Commencement ceremony.
   
• How do I attend the graduation ceremony (Commencement)?
  Graduates of February and September are automatically invited to our graduation ceremony. May/June applicants for graduation are invited as well. You will receive this information through your CCNY e-mail account. The invitations are usually sent in March.
• Can I attend the Commencement Ceremony if I am taking a summer course(s)?
  Students with no more than two courses remaining, in order to complete their degree requirements, may request permission to participate in Commencement by clicking here. 
• What if I want to change the way my name appears on my diploma?
  When applying for graduation, the way your name appears in CUNYFirst will be the name on your diploma. If there is a discrepancy between the name you wish to appear on your diploma and the name we have for you in the Student Information System, you must contact the Office of the Registrar and complete an Application for Change of Name form.
   

Graduation Honors (Latin Distinctions)

• For students admitted to the College prior to Fall 2014 the graduation honors policy is as follows:

At graduation, there are three categories of honors for baccalaureate candidates.

• • A degree summa cum laude is granted to students whose average in all subjects is at least 3.8.
  • A degree magna cum laude is granted to students whose average in all subjects is at least 3.5.
  • A degree cum laude is granted to students whose average in all subjects is at least 3.2.

In the computation of graduation honors, all college work taken by students at institutions other than the City College is taken into account even if some of the work is not transferred.

A student must be eligible for honors based exclusively on their City College work, as well as the combined average of City College work and all work completed at other institutions.

A student may not obtain a higher honor (i.e. magna cum laude instead of cum laude) than their City College index indicates.  Thus, if a student achieves a 3.3 index at the City College and has a combined index of 3.5, the honor cum laude is awarded.

Second degree Students are not eligible for graduation honors.

• For students admitted to the College in Fall 2014 and after the graduation honors policy is as follows:
  • A degree summa cum laude is granted to students whose average in all subjects is at least 3.8.
  • A degree magna cum laude is granted to students whose average in all subjects is at least 3.5.
  • A degree cum laude is granted to students whose average in all subjects is at least 3.2.

Students must complete a minimum of 50 credits at City College to be eligible for Latin honors.

Only coursework completed at City College is taken into account in the computation of graduation honors.

Second degree students are not eligible for graduation honors.