E-mail

Important Notices/Information:

• External Email Tag for Faculty and Staff
• Active Directory and Email Account Provisioning
• E-Mail Auto Forwarding
• E-mail Password Guidelines for All Accounts
• Citymail Mobile Device Setup
• End-of-Support for IMAP and POP3 in Citymail
• Multi-Factor Authentication for Citymail

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To Activate your CCNY Email Account or Reset your Password:

Faculty/Staff accounts are provisioned once Human Resources enters a staff or faculty into CUNYfirst.

• CCNY:  Password Reset / Activate Account
• CUNY School of Medicine: Password Reset / Activate Account
• LOGIN: Outlook - CCNY

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Student accounts (Citymail) are provisioned to students accounts once they are eligible to enroll in courses

• CCNY:  Password Reset / Activate Account
• CUNY School of Medicine:  Password Reset / Activate Account
• LOGIN: Citymail

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*The Password Reset/ Active Forms are only for CCNY & CUNY School of Medicine Students, Faculty, and Staff  who are in CUNYfirst.  All other users contact the Service Desk: 212-650-7878  servicedesk@ccny.cuny.edu

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Email Request Information

Email accounts are provision within 24 to 48 hours after new employees are enter in CUNYfirst, for more details please review the Active Directory and Email Account Provisioning process.

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