Front Desk

Faculty and staff users must use their CUNYFirst credentials to access either of the CCNY Navigate sites through the links below:

• Production Site: https://ccny-cuny.campus.eab.com

• Training Site: https://ccny-cuny.campus-training3.eab.com

The Appointment Center allows staff to manage appointments for specific, individual locations. Using the Appointment Center allows you to schedule appointments, view/edit appointment details, cancel appointments, check students in, mark students as No-Shows, and send students messages. You can also view a list of drop-in appointments and scheduled appointments for the day. More information about the Appointment Center and how to use it can be found in the Appointment Center Overview.

Kiosks enable students to: 

1. Independently check-in for a scheduled appointment or an event

2. Record a visit (student lounge, recreation center, etc.)

3. Add themselves to a queue for drop-in appointments.

Kiosks can be a helpful workflow management tool for staff who may want to track attendance of events, log student activity, or allow for students to easily check-in or drop-in for appointments upon arrival.

We recommend that you use a tablet or laptop to start your Kiosk so that when students enter your office they do not need to use a staff member’s desktop to check-in, but rather can check-in independently using the tablet/laptop. The use of a tablet/laptop for your Kiosk may allow for a more seamless check-in process and a proactive prevention of disturbing a staff member’s work time by needing to use their desktop

More information about how to start a Kiosk can be found in the Kiosk Overview.

Note: The information in the Kiosk Overview is designed to help you learn how to use the Kiosk feature on the CCNY Navigate360 platform. Policies and procedures may vary by office, so please consult your supervisor about how these features will be managed in your specific office.